FAQ

Questions, answered.

Everything you need to know about Foundation, pricing, and getting started. If your question isn’t here, just ask at your consult.

How much does Foundation: Performance cost?

Every tier includes the same comprehensive care — you choose the commitment that fits. Optimize, our recommended option, is $975/month over 6 months ($5,850 total). Jumpstart is $1,300/month over 3 months ($3,900). Transform is $925/month over 12 months ($11,100). Individual à la carte services are priced separately and reviewed at your consult.

What’s included in a membership?

Every membership includes a comprehensive medical assessment with Dr. Long, a physical performance evaluation with Dr. Frakes, a personalized optimization plan, custom exercise & recovery programming, monthly check-ins with both providers, InBody 580 body-composition tracking, lab work (frequency based on your tier), recovery & performance peptide protocols, supplement guidance with messaging support, and a complimentary Emsculpt trial plus member pricing.

Is there a deposit to get started?

Yes — a $75 deposit reserves your spot and books your consult, and it applies toward your first visit. There’s no large payment or paperwork at an event; if you decide to enroll, we finish everything together at your consult.

Where are you located, and where are appointments held?

Dr. Live Long and Foundation currently operate within medAge Customized Medicine & Aesthetics at 30 Town Square Blvd, Suite 218, in Biltmore Park, Asheville. All consultations and appointments are scheduled and held at medAge.

What happens at a consult?

Your first step is a free 30-minute consult — a program overview with Dr. Long, or a performance-focused discovery consult with Dr. Frakes. We’ll talk through your goals, how the program works, and whether it’s the right fit. No membership required, no obligation. If you move forward, you’ll begin with comprehensive medical and physical assessments, then a personalized plan.

Do I have to join a membership, or can I book a single service?

Either works. You can book individual services à la carte — hormone optimization, medical weight loss, peptide therapy, an InBody scan, and more. Or you can join a Foundation path for ongoing, coordinated, membership-based care with both providers. Foundation gives you structure, ongoing oversight, and better overall value; à la carte gives you a specific service when you want it.

Which Foundation paths are available right now?

Foundation: Performance is enrolling now. Foundation: Longevity, Metabolic, and Aesthetics are in development — you can join the waitlist for founding access and founding pricing when your path opens.

How does billing work, and can I cancel?

Membership is billed monthly to a card on file. All tiers have a 3-month minimum; after that, the 6- and 12-month tiers can be cancelled with 30 days’ written notice. A one-time medical pause is available within a commitment period if life gets in the way.

Still Have Questions?

The best answers come from a conversation.

Book a free 30-minute consult with Dr. Long or Dr. Frakes — held at medAge in Biltmore Park. No obligation.

Consult with Dr. LongPerformance consult · Dr. Frakes